We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Account / Membership / Login Issues] I forgot my password. How do I reset it?
Click 'Forgot Password' on the login page and follow the email instructions to reset it.

[Promotions / Discounts / Coupons] How can I apply a coupon code?
Enter the code in the 'Promo Code' field at checkout and click apply.

[Product Availability / Stock / Pre-orders] Is this item in stock?
Stock status is shown on the product page. Out-of-stock items can be pre-ordered.

[Customer Service / Contact / Support] How do I contact customer support?
Reach us via email at [email protected], live chat, or phone during business hours.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)