We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Product Availability / Stock / Pre-orders] How to pre-order out-of-stock items?
Sign up for notifications on the product page for restock alerts.

[Customer Service / Contact / Support] What are support hours?
Available 24/7 via chat and email; phone 9am-6pm weekdays.

[Order Modification / Cancellation] Can I change my address?
If not shipped, update in your account or contact us.

[Gift / Personalization / Special Requests] Can products be personalized?
Select personalization options during checkout where available.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)