We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Security / Payment / Privacy / Packaging] What payment methods do you accept?
We accept credit/debit cards, PayPal, and bank transfers. All processed securely.

[Reliability / Authenticity / Warranty] Are your products authentic?
Yes, we source from authorized suppliers and guarantee authenticity. Report any issues for resolution.

[Promotions / Discounts / Coupons] Are there any current discounts?
Check the homepage for ongoing sales. Newsletter subscribers get exclusive promo codes.

[Account / Membership / Login Issues] I forgot my password. What now?
Click 'Forgot Password' on the login page, enter your email, and follow the reset link sent to you.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)