We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Gift / Personalization / Special Requests] How do I make a special request?
Add a note in the order comments or contact support before processing.

[Order Modification / Cancellation] What if I need to cancel a gift order?
Cancellations follow standard policy; notify us promptly to avoid shipping.

[Shipping / Delivery / ETA / Tracking] Can I choose expedited shipping?
Yes, select expedited options at checkout for faster delivery.

[After-sales / Returns / Refunds / Exchange] Are gifts eligible for returns?
Yes, with original packaging; gift recipients can initiate returns too.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)