We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Account / Membership / Login Issues] Why can't I log in?
Clear your browser cache or try incognito mode. If blocked, reset password or contact support.

[Promotions / Discounts / Coupons] Can coupons be combined?
Generally, only one coupon per order. Check terms on the coupon for stacking rules.

[Product Availability / Stock / Pre-orders] How do pre-orders work?
Pre-orders secure your item at current price; fulfillment occurs when stock arrives, with ETA provided.

[Customer Service / Contact / Support] How long for email responses?
We aim to respond within 24 hours, often sooner during business days.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)