We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Order Modification / Cancellation] How do I modify an order?
Access your order in the account dashboard and select 'Modify' if processing hasn't started.

[Gift / Personalization / Special Requests] Can I request gift wrapping?
Add gift wrapping as an option at checkout for an extra fee; select paper type.

[Shipping / Delivery / ETA / Tracking] What is the ETA for delivery?
ETA is estimated at checkout based on your location; factors like holidays may affect it.

[After-sales / Returns / Refunds / Exchange] Are refunds instant?
Refunds process within 5-10 business days to your original payment method.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)