We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Order Modification / Cancellation] How do I modify an order?
Log in and edit before processing; after that, contact support immediately.

[Gift / Personalization / Special Requests] Can I request gift wrapping?
Add gift wrapping at checkout for a small fee; select style options.

[Shipping / Delivery / ETA / Tracking] What's the ETA for delivery?
ETA shown at checkout based on location; typically 4-8 business days.

[After-sales / Returns / Refunds / Exchange] Are refunds full amount?
Yes, full refund minus original shipping if returned in original condition.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)