We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Product Availability / Stock / Pre-orders] How to check stock levels?
View real-time stock on product pages; sign up for notifications if low.

[Customer Service / Contact / Support] What's the response time for emails?
We aim to respond within 24 hours; urgent issues via chat for faster help.

[Order Modification / Cancellation] Can I change my shipping address?
Modifications possible before shipment; log in and edit order or contact us.

[Gift / Personalization / Special Requests] Can products be personalized?
Select personalization options during checkout; fees may apply for custom engravings.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)