We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Order Modification / Cancellation] Can I cancel my order after placing it?
Orders can be canceled within 1 hour of placement if not yet processed. Use your account dashboard or contact support.

[Gift / Personalization / Special Requests] Can I add a gift message?
Yes, select the gift option at checkout and enter your custom message for free.

[Shipping / Delivery / ETA / Tracking] How do I track my package?
Log into your account or use the tracking link in your order confirmation email to monitor progress.

[After-sales / Returns / Refunds / Exchange] How do I exchange an item?
Initiate an exchange via your account within 30 days, providing order details and reason for a seamless process.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)