We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Account / Membership / Login Issues] What are the benefits of membership?
Members get exclusive discounts, faster checkout, and order history access.

[Promotions / Discounts / Coupons] How do I get loyalty discounts?
Earn points on purchases as a member; redeem them for discounts on future orders.

[Product Availability / Stock / Pre-orders] Can I pre-order sold-out items?
Yes, add to pre-order list on the product page to be notified upon restock.

[Customer Service / Contact / Support] Do you have a FAQ section?
Yes, visit the Help Center for common questions or search for specific topics.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)