We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Product Availability / Stock / Pre-orders] How do I know if an item is in stock?
Stock status is shown on the product page; low stock items are marked accordingly.

[Customer Service / Contact / Support] What are your support hours?
Support is available Monday-Friday, 9 AM to 6 PM EST via chat and email; phone during peak hours.

[Order Modification / Cancellation] Can I modify my order details?
Modifications like address changes are possible before shipping; contact us quickly after ordering.

[Gift / Personalization / Special Requests] Can I personalize my order?
Select personalization options on the product page and provide details during checkout.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)