We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Account / Membership / Login Issues] How do I create an account?
Visit the signup page, enter your email and password, and verify via the confirmation email.

[Promotions / Discounts / Coupons] How can I apply a discount code?
Enter the code in the coupon field at checkout and click apply to see the discount.

[Product Availability / Stock / Pre-orders] What if an item is out of stock?
Out-of-stock items can be pre-ordered; you'll receive an email when they're back in stock.

[Customer Service / Contact / Support] How do I contact support?
Use the live chat on our site, email [email protected], or call 1-800-123-4567 during business hours.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)