We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Order Modification / Cancellation] How to modify order quantity?
For unshipped orders, email support with your order number to adjust quantities.

[Gift / Personalization / Special Requests] Can I request gift wrapping?
Opt for gift wrapping at checkout; it's available for an extra charge with ribbon and card.

[Reliability / Authenticity / Warranty] Are toys safe and authentic?
All toys meet safety standards and are from verified brands. Check certifications on product pages.

[Security / Payment / Privacy / Packaging] What payment methods are accepted?
We accept credit cards, debit, PayPal, and Apple Pay, all processed securely.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)