We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Account / Membership / Login Issues] How do I create an account?
Click 'Sign Up' on the homepage and fill in your email, password, and details.

[Promotions / Discounts / Coupons] Can coupons be combined?
Typically, only one coupon per order; check terms for any exceptions.

[Product Availability / Stock / Pre-orders] What is a pre-order?
Pre-orders allow you to reserve upcoming items; they ship on the release date.

[Customer Service / Contact / Support] How long does it take to get a response?
Email responses within 24 hours; live chat replies in under 5 minutes.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)