We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Account / Membership / Login Issues] How do I create an account?
Click 'Sign Up' on the homepage and provide your email and password.

[Promotions / Discounts / Coupons] How do coupons work?
Redeem at checkout; some are one-time use, others for members only.

[Product Availability / Stock / Pre-orders] When will stock be replenished?
Check the product page for estimated restock dates or join the waitlist.

[Customer Service / Contact / Support] Can I get help with order issues?
Yes, submit a ticket through your account or email support for quick resolution.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)