We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Promotions / Discounts / Coupons] How do I join the loyalty program?
Sign up for free during registration or via the membership page to earn points on purchases.

[Account / Membership / Login Issues] Can I have multiple accounts?
We recommend one account per user for security. Merge accounts by contacting support if needed.

[Product Availability / Stock / Pre-orders] What are pre-order terms?
Pre-orders are charged upon placement; delivery ETA is provided, and orders are non-cancellable once confirmed.

[Customer Service / Contact / Support] Do you offer support in multiple languages?
English support is primary; email for assistance in other languages, and we'll respond accordingly.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)