We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Account / Membership / Login Issues] Why can't I log in?
Clear your browser cache or try incognito mode; if issues persist, reset your password.

[Promotions / Discounts / Coupons] When do sales end?
Promotions vary; check the site banner or your cart for expiration dates on active deals.

[Product Availability / Stock / Pre-orders] Can I pre-order sold-out items?
Yes, add to cart and proceed; you'll pay a deposit and receive it upon restock.

[Customer Service / Contact / Support] How long for email responses?
We aim to reply within 24 hours; urgent matters get priority during business days.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)