We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[After-sales / Returns / Refunds / Exchange] When will I get my refund?
Refunds are processed within 7-10 business days after return approval and inspection.

[Shipping / Delivery / ETA / Tracking] What if my delivery is delayed?
Check tracking for updates. If delayed over ETA, contact support for resolution.

[Reliability / Authenticity / Warranty] How do I file a warranty claim?
Submit details and proof of purchase through our warranty portal on the site.

[Security / Payment / Privacy / Packaging] How is my data protected?
We comply with GDPR and use secure servers to safeguard your personal information.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)