We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Product Availability / Stock / Pre-orders] How do I pre-order an item?
Add the pre-order item to your cart and complete checkout; you'll receive updates on release.

[Order Modification / Cancellation] Can I modify my order details?
Modifications are possible before shipping; email support with your order number.

[Customer Service / Contact / Support] What are your support hours?
Support is available Monday-Friday, 9 AM to 6 PM EST via chat and email.

[Gift / Personalization / Special Requests] Can I personalize my order?
Select personalization options during product selection or add notes at checkout.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)