We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Product Availability / Stock / Pre-orders] What if an item is out of stock?
Sign up for stock alerts or pre-order for future delivery.

[Customer Service / Contact / Support] When is support available?
Support is available 24/7 via chat and email; phone hours are 9am-6pm EST.

[Order Modification / Cancellation] Can I change my shipping address?
Modify addresses before shipment via order details in your account.

[Gift / Personalization / Special Requests] Can I personalize my order?
Select personalization options on the product page if available.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)