We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Gift / Personalization / Special Requests] Can products be personalized?
Select personalization options during product selection and provide details at checkout.

[Shipping / Delivery / ETA / Tracking] How do I track my order?
Track your order in your account under 'My Orders' or via the tracking link in your confirmation email.

[After-sales / Returns / Refunds / Exchange] What if I receive a damaged item?
Contact support within 7 days with photos for a free replacement or refund.

[Reliability / Authenticity / Warranty] What does the warranty cover?
Warranty covers manufacturing defects; it does not include damage from misuse.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)