We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Shipping / Delivery / ETA / Tracking] Do you offer expedited shipping?
Yes, choose express at checkout for 1-3 day delivery. Additional fees apply.

[After-sales / Returns / Refunds / Exchange] What if the item is damaged?
Contact us within 7 days with photos for a free replacement or refund.

[Reliability / Authenticity / Warranty] What's the warranty period?
Gear has a 2-year warranty against defects. Register your product for extended coverage.

[Security / Payment / Privacy / Packaging] How is packaging handled for privacy?
Sensitive items are shipped in plain, unmarked boxes to protect your privacy.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)