We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Account / Membership / Login Issues] How do I reset my password?
Click 'Forgot Password' on the login page and follow the email instructions to reset it securely.

[Promotions / Discounts / Coupons] How to apply a coupon code?
Enter the code at checkout in the designated field; discounts apply automatically if valid.

[Product Availability / Stock / Pre-orders] What if an item is out of stock?
We'll notify you via email. You can join the waitlist or choose alternatives; pre-orders available for restocks.

[Customer Service / Contact / Support] How to contact customer service?
Reach us via email at [email protected], live chat on the site, or phone during business hours.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)