We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Product Availability / Stock / Pre-orders] What if an item is out of stock?
We'll notify you when it's back in stock or offer alternatives. Pre-order for future delivery.

[Customer Service / Contact / Support] What's the best way to get support?
Live chat is fastest for quick queries; email for detailed issues, responded within 24 hours.

[Order Modification / Cancellation] Can I change my shipping address?
If the order hasn't shipped, update it in your account. Otherwise, contact support immediately.

[Gift / Personalization / Special Requests] Do you offer product personalization?
Select personalization options on the product page; add engravings or custom notes at checkout.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)