We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Order Modification / Cancellation] Can I cancel my order after placing it?
Orders can be canceled within 1 hour of placement; contact support immediately for assistance.

[Gift / Personalization / Special Requests] Can I add a gift message?
Yes, select the gift option at checkout and enter your custom message.

[Shipping / Delivery / ETA / Tracking] How do I track my order?
Log into your account and check the order status, or use the tracking number emailed to you.

[After-sales / Returns / Refunds / Exchange] How do I request a refund?
Submit a return request through your account; refunds process in 5-10 business days.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)