We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Product Availability / Stock / Pre-orders] Can I pre-order out-of-stock items?
Yes, select 'Pre-order' for available items and receive an estimated delivery date.

[Customer Service / Contact / Support] What are your support hours?
Support is available Monday-Friday, 9 AM to 6 PM EST via chat and phone.

[Order Modification / Cancellation] How do I modify my order?
Contact us within 2 hours of ordering. Changes depend on order status.

[Gift / Personalization / Special Requests] Can products be personalized?
Some items allow engraving or custom labels. Check product details for options.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)