We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Shipping / Delivery / ETA / Tracking] What if my delivery is delayed?
Check tracking for updates. If delayed over ETA, contact support for resolution or refund.

[After-sales / Returns / Refunds / Exchange] Do you charge for returns?
Return shipping is free for defective items; otherwise, customers cover the cost.

[Reliability / Authenticity / Warranty] How do I file a warranty claim?
Submit details and proof of purchase via the warranty form on our site.

[Security / Payment / Privacy / Packaging] How do you protect my privacy?
We comply with GDPR and only use your data for order fulfillment; opt out of marketing anytime.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)