We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Order Modification / Cancellation] How do I modify an existing order?
Log in to your account and edit order details if not yet shipped; otherwise, contact support.

[Gift / Personalization / Special Requests] What special requests can I make?
Requests like expedited wrapping or notes are accommodated; specify at checkout.

[Shipping / Delivery / ETA / Tracking] Do you offer express shipping?
Yes, choose express at checkout for 2-3 day delivery; additional fees apply.

[After-sales / Returns / Refunds / Exchange] Are there fees for returns?
Standard returns are free within 30 days; international may incur shipping costs.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)