We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Reliability / Authenticity / Warranty] Are all products authentic?
We source only from authorized suppliers and guarantee authenticity; contact us if you suspect otherwise.

[Security / Payment / Privacy / Packaging] How is my privacy protected?
We adhere to GDPR and CCPA standards, never sharing your data without consent. Review our privacy policy for details.

[Account / Membership / Login Issues] What if I can't log in to my account?
Clear your browser cache, try a different browser, or use the forgot password feature. If issues persist, contact support.

[Promotions / Discounts / Coupons] Do you have any current promotions?
Check the homepage or promotions page for ongoing deals, flash sales, and coupon codes applicable at checkout.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)