We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Account / Membership / Login Issues] Why can't I log in?
Clear your browser cache, check credentials, or reset password. If issues persist, contact support.

[Promotions / Discounts / Coupons] How to get free shipping?
Orders over $50 qualify for free standard shipping; apply any promo codes for further savings.

[Product Availability / Stock / Pre-orders] When will restocks happen?
Sign up for stock alerts on the product page; typical restock every 2-4 weeks.

[Customer Service / Contact / Support] Can I request a callback?
Yes, submit a request via the contact form specifying your preferred time.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)